Casinos: The Effects of Casinos - Employment
gaming tribal labor employees workers training slot jobs
At Commercial Casinos
According to the AGA in 2004 State of the States, commercial (nonracetrack) casinos employed more than 350,000 people in 2003. Although this number is up slightly from 2002, it is down from the nearly 365,000 people employed in 2001. Nevada accounted for 192,812 of commercial casino jobs in 2003, or 55% of the total. Racetrack casinos in Delaware, Iowa, Louisiana, New Mexico, Rhode Island, and West Virginia employed nearly 13,000 people during 2003. This number is up substantially from 8,000 employed during 2001.
At Native American Casinos
The NIGA reports that tribal gambling directly employed 205,000 people during 2003. (See Figure 6.2.)
FIGURE 6.2
Approximately 155,000 of these jobs were at tribal casinos. The remainder were in directly associated businesses and tribal government enterprises. Another 75,000 jobs were attributed to the indirect effects of tribal casinos, for example, businesses at which casino workers spent their wages. The NIGA estimates that tribal casinos were indirectly responsible for another 170,000 jobs by purchasing goods and services from various businesses around the country. Capital construction projects (for example, casino building) were associated with creation of another 45,000 jobs. In total the NIGA credits tribal gaming with employing 495,000 people during 2003.
In 1999 the NGISC reported that the great majority of employees in tribal casinos were not Native Americans. In 2001 the NIGA concurred, estimating that tribal casino employees were roughly 25% Native Americans and 75% non-Native Americans. This discrepancy is due at least in part to the fact that some tribes have fewer members than employees.
The applicability of federal labor laws to tribal casinos is a controversial subject. Tribes are expressly excluded from Title VII of the Civil Rights Act of 1964 and Title I of the Americans with Disabilities Act of 1990. Some court cases have held that Occupational Safety and Health Administration (OSHA) requirements, the Fair Labor Standards Act, and the Employee Retirement Income Security Act do apply to tribal businesses conducted on the reservation. The National Labor Relations Act exempts government entities from the requirement that employees be permitted to form unions and bargain collectively with their employers. The National Labor Relations Board and a federal court have both ruled that a tribe is a government and therefore exempt from the act. Because tribal governments are sovereign, they are not subject to state labor laws. Instead, tribal labor laws apply.
A May 2002 article in the Wall Street Journal accused tribal casinos in California of using their sovereignty to avoid federal labor laws, unions, and costly worker benefits and lawsuits. Under the Indian Gaming Regulatory Act, tribes are required to follow federal minimum wage and safety provisions. They also are prohibited from hiring felons to handle money. State compacts determine whether tribes must follow state employment laws. However, day-to-day enforcement is left up to tribal gaming agencies. Lawyers complain that tribes fire sick and injured workers to avoid paying workers' compensation and also dismiss those who advocate unionization.
The Hotel Employees and Restaurant Employees Union (HEREU) accuses tribes of abusing and firing casino employees at will. HEREU alleges that casino managers warn workers not to discuss unionization during their breaks. Tribal-state compacts negotiated in California, Wisconsin, Connecticut, and New York recognize the right of tribal casino employees to be represented by a union as their collective bargaining agent. HEREU plans to focus its organizing campaign on the 60,000 workers employed in California's tribal casinos. It complains that wages and working conditions at these casinos are "generally substandard." It also claims that HEREU has been blocked from organizing casino workers at the Foxwoods and Mohegan Sun casinos in Connecticut.
The Gaming Industry: A New Career Choice
The booming casino market has introduced a new career choice for many young people. The University of Nevada at Las Vegas (UNLV), only 1.5 miles from the Strip, has included gaming courses as part of its curriculum since it opened in 1967. Courses offered include Casino Operations and Management, Protection of Casino Table Games, and Mathematics of Casino Games. The UNLV International Gaming Institute is part of the William F. Harrah College of Hotel Administration. It includes a casino and a surveillance room.
Michigan State University's business school offers courses in casino operations and management that reportedly have waiting lists. Students are drawn to the unique nature of casino careers and the perceived excitement and fantasy aspect. Students at Central Michigan University, which is located near the Soaring Eagle Casino and Resort operated by the Saginaw Chippewa Indian Tribe of Michigan, can take upper-level courses at UNLV.
The Casino Career Institute, which includes a large mock casino, is a division of Atlantic Cape Community college in downtown Atlantic City, New Jersey. When it
TABLE 6.1
| Casino occupations | |||
| Title | Responsibilities | Education/Training | Salary |
| SOURCE: Adapted from Patricia Tate, "Casino Gaming," in Occupational Outlook Quarterly, U.S. Department of Labor, Bureau of Labor Statistics, Summer 2001 | |||
| Gaming Managers | Plan, organize, direct, control and coordinate gaming operations within the casino; formulate gaming policies; and select, train, and schedule activities of gaming personnel. | General education and specific occupational training. For example a Bachelor's degree in recreation or hotel management and/or casino management certificate. In-house training is also usually required. | $26,630-$96,610/year (Median $46,820/year) |
| Gaming Supervisors | Oversee gaming operations and personnel in an assigned area. Circulate among the tables to ensure that all stations and games are attended to each shift. Interpret the casino's operating rules for patrons. Plan and organize activities for guests staying at casino hotels. Address service complaints. | Associate or Bachelor's degree. Hands-on experience may be substituted for formal education. Most supervisors gain experience in other gaming jobs before moving into supervisory positions. | $19,620-$52,390/year (Median $34,240/year) |
| Gaming Surveillance Officers/Gaming Investigators | Security agents for casino managers and patrons. Monitor casino operations from a catwalk, one-way mirrors, or via audio and video equipment. Watch for and document theft and cheating. | High school diploma plus completion of a certified training program is usually required. Previous security experience is a plus. | $15,000-$30,610/year (Median $20,330/year) |
| Slot Key Persons (also called Slot Attendants or Slot Technicians) | Coordinate and supervise the slot department and its workers. Verify and handle payoff winning to patrons, reset slot machines after payoffs, refill slot machines with money, make minor repairs and adjustment to the machines, enforce safety rules and report hazards. | No formal education requirements, but completion of technical training is helpful. Most positions are entry-level and provide on-the-job training. | $7.02-$17.83/hour (Median $10.28/hour) |
| Gaming Change Persons and Booth Cashiers | Exchange coins and tokens for patron's money. Issue payoffs or obtain a patron's signature on a receipt when the winnings exceed the amount held in the slot machine. Count and audit the money in cash drawers. | Usually trained in-house. Should have experience handling cash or using calculators or adding machines. May have to pass a math test. | $6.08-$11.97/hour (Median $8.60/hour) |
| Gaming and Sports Book Writers and Runners | Assist in the operation of games such as bingo. Scan tickets presented by patrons and calculate and distribute winnings. May operate equipment that randomly selects the numbers, announce numbers selected, pick up tickets from patrons, collect bets, or receive, verify, and record patrons' cash wagers. | High school diploma or GED. Usually trained on-the-job. | $5.79-$10.35/hour (Median $7.53/hour) |
opened in 1978 it was the first gaming school in the country affiliated with a community college.
In the summer of 2001 the Bureau of Labor Statistics, an agency within the U.S. Department of Labor, featured casino gaming in Occupational Outlook Quarterly. The article describes the duties, qualifications, necessary training, and earnings of casino workers. (See Table 6.1.) In general, gaming workers need excellent communication and customer service skills, personal integrity, and the ability to maintain composure when dealing with angry patrons. A high school diploma or GED is usually required for all entry-level jobs.
All employees must be at least twenty-one years old and have a license from the appropriate regulatory agency. Obtaining a license requires a background investigation. Requirements for education, training, and experience are up to individual casinos. Most casino work is physically demanding, requiring standing for long periods. Exposure to cigarette, cigar, and pipe smoke and to loud noises is common. The employment outlook for the industry is good, as increasing competition should result in more jobs for gaming workers. Prospects are best for those with a degree or certified training, previous experience, and superior interpersonal skills.
Many gaming employees must be licensed by the state in which they work, especially dealers, cashiers, and others dealing with money, slot repairmen, security personnel, and supervisors and managers. A background check is usually required to obtain a license. People can be disqualified from casino employment for a variety of reasons, including links to organized crime, the commission of felonies, and gambling-related offenses.
User Comments
almost 3 years ago
native man » mrshiftd ((at)) yahoo dot com
many navtive casinos discrinminate againts there own kind. Due to casino non native management,they do a good job in keeping qualified native workers from promotions and keeping the higher paid jobs to the non native. As long as the tribe is making there money, they tend to look the other way. The smaller casinos seem to do a better job in having the native americans in there workforce, but it is the larger casinos that will keep the native workforce down. The large casinos with only a couple hundred tribal members enoroled in there tribe. They do not care about the native american workforce. They do not care what the non native management does. They do not want native americans with experiance in higer posistion, job security. Dig deep and you will see the truth....